Shipping Policy

Shipping Policy

INTERNATIONAL SHIPPING: 2 – 3 WEEKS 

YOU WILL RECEIVE A CONFIRMATION EMAIL UPON PLACING AN ORDER. PLEASE NOTE DELIVERY ADDRESSES CANNOT BE CHANGED OR EDITED AFTER AN ORDER IS PLACED. ORDERS ARE PROCESSED WITHIN 1 – 2 BUSINESS DAYS AFTER PAYMENT CONFIRMATION.

ONCE YOUR ORDER HAS BEEN PROCESSED YOU WILL RECEIVE AN EMAIL WITH SHIPPING DATE CONFIRMATION AND TRACKING INFORMATION. THE SHIPPING TIMES PROVIDED ARE TO BE USED AS A GUIDE, SUNNGOODS CANNOT TAKE RESPONSIBILITY FOR CUSTOMS CLEARANCE DELAYS OR OTHER POSSIBLE DELAYS.

ALL DOMESTIC ORDERS ARE SHIPPED, MONDAY THROUGH FRIDAY, EXCLUDING HOLIDAYS. WE CANNOT SHIP PACKAGES TO P.O. BOXES OR APO/FPO ADDRESSES. ORDERS PLACED AFTER 3PM AWST, MONDAY – FRIDAY, WILL TYPICALLY BE PROCESSED THE NEXT BUSINESS DAY. ORDERS PLACED ON SATURDAY, SUNDAY, AND HOLIDAYS WILL BE PROCESSED ON THE NEXT AVAILABLE BUSINESS DAY.


INTERNATIONAL CUSTOMS AND DUTY FEE

AS WE ARE UNABLE TO ADVISE THE EXACT AMOUNT OF CUSTOM AND DUTY FEES, BUYERS ARE RESPONSIBLE FOR ALL CUSTOMER AND DUTY FEES THAT MAY OCCUR TO THE ORDER ONCE IT HAS REACHED THE DESTINATION.

This shipping policy applies to ALL orders. By ordering from our shop, you are accepting the policies contained herein.

All products are handmade, and the production time varies. They are guaranteed to be shipped within 7-15 days. Once an order is placed, SUNNGOODS will not provide refunds.